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Mingo
Return and Cancellation Policy – Mingo
Thank you for shopping at Mingo. Please read this policy carefully. Your satisfaction is our priority, and we aim to provide a transparent and hassle-free experience.
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1. Exchange Policy
We are committed to delivering products that meet or exceed your expectations. If you're not fully satisfied with your purchase, you may be eligible for an exchange under the following conditions:
Damaged or Defective Products:
If you receive a damaged or defective item, please contact our customer service team immediately. We will guide you through the return process. After verification, a full refund or replacement will be issued.
Incorrect Items:
If you've received an incorrect product, please notify us as soon as possible. We will arrange for the correct item to be sent and may ask you to return the incorrect one.
> Note: Personalized or customized items are not eligible for exchange unless they are damaged or in the wrong size.
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2. Return Policy
To request a return, contact our customer service at 01744554276. We’ll provide return instructions. Please ensure the item is well-packaged to avoid damage during transit.
Once the returned item is received and inspected, we will issue a refund or send a replacement.
Refunds are issued to the original payment method.
Returns must be made in the presence of the delivery person.
If the product has already been received by the customer, a return is not allowed—it will instead fall under the Exchange Policy.
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3. Cancellation Policy
Orders can be canceled only if they have not been processed or shipped.
To cancel an order, please contact us immediately at 01744554276.
If the order has already been processed or dispatched, it cannot be canceled.
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Contact Us
For any questions regarding our Exchange, Return, or Cancellation Policy, please call us at 01744554276.
We're here to help and make your experience with Mingo as smooth and satisfying as possible.
Thank you for shopping at Mingo. Please read this policy carefully. Your satisfaction is our priority, and we aim to provide a transparent and hassle-free experience.
---
1. Exchange Policy
We are committed to delivering products that meet or exceed your expectations. If you're not fully satisfied with your purchase, you may be eligible for an exchange under the following conditions:
Damaged or Defective Products:
If you receive a damaged or defective item, please contact our customer service team immediately. We will guide you through the return process. After verification, a full refund or replacement will be issued.
Incorrect Items:
If you've received an incorrect product, please notify us as soon as possible. We will arrange for the correct item to be sent and may ask you to return the incorrect one.
> Note: Personalized or customized items are not eligible for exchange unless they are damaged or in the wrong size.
---
2. Return Policy
To request a return, contact our customer service at 01744554276. We’ll provide return instructions. Please ensure the item is well-packaged to avoid damage during transit.
Once the returned item is received and inspected, we will issue a refund or send a replacement.
Refunds are issued to the original payment method.
Returns must be made in the presence of the delivery person.
If the product has already been received by the customer, a return is not allowed—it will instead fall under the Exchange Policy.
---
3. Cancellation Policy
Orders can be canceled only if they have not been processed or shipped.
To cancel an order, please contact us immediately at 01744554276.
If the order has already been processed or dispatched, it cannot be canceled.
---
Contact Us
For any questions regarding our Exchange, Return, or Cancellation Policy, please call us at 01744554276.
We're here to help and make your experience with Mingo as smooth and satisfying as possible.